Frequently Asked Questions

  • Getting started is easy!

    1. Choose the party package that best fits your celebration.

    2. Complete our inquiry form with your preferred date and start time (10 AM, 12 PM, 2 PM, or 4 PM), estimated guest count, services, and any DIY, craft, or add-ons you’re interested in.

    3. Our team will review your request and confirm availability.

    4. Once confirmed, we’ll send you a secure payment link. A 25% deposit is required to reserve your party date and time.

    5. Submit your final spa service, DIY, and craft selections within 5 business days after your deposit. The remaining balance is due 30 days before your celebration.

    6. Celebrate!
      It’s time to enjoy your SpaLaLa experience!

    Need More Details?

    Our Party Guide has everything you need to know to plan your SpaLaLa celebration, from party details and preparation to helpful tips for your special day.

  • Yes. The birthday child is included in the total guest count.

  • We recommend booking for the maximum number of guests you expect. Requests to add guests later are subject to staffing and scheduling availability.

  • We’ve hosted celebrations with more than 40 guests! For larger celebrations of approximately 25–30 guests or more, we create a customized party flow based on the group size and selected experiences.

  • We recommend reaching out as early as possible, especially for weekends and popular dates. Your date and time are officially reserved once the 25% deposit is received.

  • Once your deposit is received, we kindly ask that all spa service, DIY, and craft selections be submitted within five business days so we can prepare everything for your celebration.

  • The LaLa Luxe package is priced for up to 10 guests, so the package price remains the same if fewer than 10 attend.

  • You can personalize your celebration with options including Premium Table Setting, Balloon Arch, Group Photoshoot, Party Room Server, additional Party Room time, Party Bags, Spa Crafts, and DIY experiences.

  • We understand that plans can change. Cancellations made 30+ days before the event are eligible for a full deposit refund. Cancellations within 30 days will receive a refund minus the 25% deposit. Cancellations or changes closer to the event may be subject to additional fees or credits based on timing.

    For full details, please visit our Party Guide.

  • For the best experience, we highly recommend drop-off, as space is limited. We understand that younger guests may feel more comfortable with a grown-up staying.

    If needed, we kindly ask that attendance be limited to one adult per child, with adults remaining in the designated waiting area while children enjoy the Party Room.

  • We have a limited selection of serving items available, so we recommend bringing your own trays and utensils. If you plan to use an ice bucket, please bring your own ice.

    For an easier setup, we also offer our Premium Table Setting, which includes tableware and party essentials so you can simply relax and enjoy the celebration.

  • Absolutely! You’re welcome to bring your own food, drinks, cake, and desserts for your celebration. Please note that SpaLaLa does not sell or provide food or beverages.

  • Yes! You’re welcome to decorate your designated Party Room. Please avoid confetti, loose glitter, packing tape, and thumbtacks.

  • Absolutely! Adults are welcome to bring their own wine or beer to enjoy during Party Room time. We simply ask that alcohol remain in the Party Room only. Please note that SpaLaLa does not sell or serve alcohol.

  • Absolutely! You’re welcome to bring your own activities to enjoy in your designated Party Room.

    If you’re planning to bring an outside vendor, just let us know in advance so we can coordinate the details.

    Please note that third-party vendors are required to provide a valid Certificate of Insurance (COI).

  • Our party favors include four rotating items nicely packaged in a mesh bag with tissue paper.

    Currently, it includes a mini make up brush set, a compact mirror brush and a pink satin scrunchie.

    Items vary periodically based on availability.

  • We know many guests enjoy showing appreciation for their beauty technicians. Tips are always appreciated.

  • For hair styling, guests should arrive with clean, dry, and fully detangled hair.

    For manicures or pedicures, please remove thick or glitter polish beforehand. Please also let us know in advance about any skin allergies or product sensitivities.

  • Services begin promptly at the scheduled party time. We’ll do our best to accommodate late arrivals, but we cannot guarantee they’ll receive all scheduled services.

Still Have Questions?

We’re here to help make planning your SpaLaLa celebration as easy and exciting as possible.

Explore our Party Guide for more details, or reach out to our team. We’ll be happy to help!

info@spalalalove.com
Party Guide