Our SpaLaLa parties are specially designed for children ages 5–12! Since our experiences involve sitting comfortably during spa treatments and hands-on activities, we're unable to accommodate children under 5. Please keep this in mind when planning your guest list so everyone can enjoy their experience!

Your guest count includes the birthday child and all participating children, but not accompanying adults.

We recommend booking based on the maximum number of children you expect, as each package has its own guest capacity.

If your guest count changes, our team will be happy to review the available options with you!

We love creating a special experience just for the kids, which is why we highly recommend drop-off celebrations! Space for accompanying adults is limited and varies by package. Additional adults may be subject to a $10 fee per person.

For packages with Party Room access, parents are welcome to relax in the Party Room while the children enjoy their experiences. During the children's dedicated Party Room hour, adults will be asked to move to our designated waiting area.

Each SpaLaLa package is thoughtfully planned to give every guest time to enjoy their experiences. To keep the celebration running smoothly, some packages have specific service combinations and limitations:

• LaLa Luxe: Groups of up to 10 may choose 3 Spa Services. Groups of 11–15 may select either 2 Spa Services + 1 Lab Experience or 2 Spa Services + 1 Craft Experience.

• Spa + Lab + Craft, LaLa Royal & LaLa Signature: These packages follow carefully planned rotations, so additional Spa, Lab, or Craft Experiences cannot be added.

• LaLa Pop: Additional experiences may be available depending on group size and staffing. Craft Experiences are available for groups of up to 9 children.

We encourage you to review your package details before making your selections!

A little extra pampering makes everything more fun! Spa Robes are included in select packages. For LaLa Pop and Go LaLa, robes may be rented for $3 per guest or purchased for $25 each, subject to availability.

Looking to add something special? Photoshoots, Party Room upgrades, and other add-ons may be available depending on your package. Our team will be happy to help you explore your options!

Let the celebration continue in your own Party Room! Packages with Party Room time include access throughout your celebration, along with 20–30 minutes of early setup time.

If your package doesn't include a Party Room, you may add one for $200 per hour, subject to availability. This gives you Party Room access during your scheduled spa experiences and your additional Party Room hour, plus early setup time.

We've prepared a few essentials to make your celebration easier! Our Party Rooms include tables, chairs, a pink tablecloth, a cupcake stand, limited extra plates, and an ice bucket (ice not included).

A dedicated Party Room Server is not included, but one may be added for an additional fee, subject to availability.

You're welcome to bring your favorite party treats, birthday cake, drinks, and decorations! While SpaLaLa doesn't provide food or catering services, you're free to arrange your own.

Please coordinate decorations with our team in advance and choose materials that won't damage our walls, furniture, or spa facilities. We want your celebration to look beautiful while keeping our space lovely for everyone!

We understand that plans may change! If you need to reduce your guest count, please let us know at least 14 days before your party to receive a refund for the difference. Reductions requested after this deadline will be issued as SpaLaLa credit instead.

If you'd like to add more guests, please contact our team in advance. Additional guests are subject to staffing, availability, and your package's maximum capacity, and may require an additional payment.

We understand that plans can change! Please review our cancellation and rescheduling policies before booking.

Cancellations

• 30+ days before your party: Receive a full refund of your deposit.

• Within 30 days: Your 25% deposit becomes non-refundable. Any remaining amount paid may be refunded or issued as SpaLaLa credit, depending on the timing and circumstances.

• Within 14 days: A 25% non-refundable cancellation fee applies. Any remaining paid balance may be used as SpaLaLa credit toward a future service or celebration, subject to availability.

Rescheduling

Need to choose a new date? We'll do our best to accommodate your request based on availability. Rescheduling within 3 weeks of your party may be subject to applicable cancellation or rescheduling fees.

Please note: Failure to pay the remaining balance by the due date may result in cancellation of your reservation and applicable fees.